Refund and Return Policy

At SMB Digitals, we strive to provide you with the best digital products and services possible. If for any reason you encounter issues with your purchased digital product, we are here to assist you.

Refunds

We offer refunds in the following circumstances:

  1. Non-functioning Products: If the digital product you purchased from SMB Digitals is not functioning as intended, please contact our customer support team within 30 days of purchase for assistance. We will work with you to troubleshoot the issue and provide a replacement product if necessary. If we are unable to resolve the issue or provide a replacement product, you may be eligible for a refund.

Returns

Due to the nature of digital products, we do not accept returns for:

  1. Change of Mind: We do not accept returns for digital products due to a change of mind or personal preference. Please ensure that you carefully review product descriptions and specifications before making a purchase.

How to Request a Refund or Replacement

To request a refund or replacement for a non-functioning digital product, please contact our customer support team at [email address] with the following information:

  1. Your order number
  2. The name of the digital product
  3. A detailed description of the issue you are experiencing

Our customer support team will respond to your inquiry as soon as possible and work with you to resolve the issue to your satisfaction.

Contact Us

If you have any questions or concerns about our refund and return policy, please don’t hesitate to contact us at info@smbdigitals.com. We are here to help and ensure that you have a positive experience with SMB Digitals.

Thank you for choosing SMB Digitals for your digital product needs.